Privacy Policy

This Privacy Policy explains how DeaEssentials ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from deaessentials.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you're a customer, website visitor, or another individual whose information we collect according to this policy.

Please review this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses described below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on your interactions with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you provide directly through our Services may include:

• Contact details such as your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other details used for account security.
• Customer support information including details you provide when communicating with us.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but it may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may involve the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and your account, such as device information, browser details, network connection information, IP address, and other interaction details.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including:

• Vendors and service providers who collect information on our behalf, such as those supporting our Site and Services (e.g., Shopify).
• Payment processors who collect payment details to process your payments and fulfill your orders.
• Third parties who collect information through online tracking technologies like pixels, web beacons, and cookies.

Any information obtained from third parties will be treated according to this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to deliver the Services, including processing payments, fulfilling orders, sending notifications related to your account and transactions, and managing your account.
• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including sending communications via email, text message, or postal mail, and showing advertisements for products or services.
• Security and Fraud Prevention: We use your personal information to detect and address fraudulent or malicious activities. It is your responsibility to keep your account credentials safe.
• Communicating with You and Improving Services: We use your personal information to provide customer support and improve our Services.

Cookies

We use Cookies on our Site to help improve the Site and Services, remember your preferences, and run analytics. Third parties and service providers may also use Cookies for similar purposes. For detailed information about Cookies used on Shopify, please visit shopify.com/legal/cookies.

You can manage Cookie preferences through your browser settings. Note that blocking Cookies may affect the functionality of the Services. We also recognize the Global Privacy Control (GPC) signal to opt-out of certain uses or disclosures of your information.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain situations, including:

• With vendors or third parties performing services on our behalf (e.g., IT management, payment processing, customer support).
• With business and marketing partners for services or advertising.
• To comply with legal obligations or protect our rights, users, and the public.

Subscription and Recurring Billing Terms

Certain products on our Site are sold exclusively as recurring subscriptions. By completing a purchase of these products, you acknowledge and agree to the following:

Recurring Charges

Your selected payment method will be automatically charged at the listed product price on a recurring cycle (every 4 weeks, unless otherwise stated on the product page at the time of purchase). This billing will continue until you cancel your subscription.

Disclosure at Purchase

Subscription terms, including delivery frequency and pricing, are clearly displayed on the product page prior to checkout. By clicking the checkout button and completing your purchase, you provide your informed consent to recurring billing.

Managing Your Subscription

You may cancel, pause, skip, or modify your subscription at any time by logging into your account portal or by contacting us using the details provided at the bottom of this policy. Changes made before your next billing date will apply to the upcoming cycle.

Cancellation

You may cancel your subscription at any time with no cancellation fees. To cancel, visit your account portal or contact our support team. Upon cancellation, you will not be charged for any future billing cycles, though you will continue to receive any orders already processed.

Refunds

If you are unsatisfied with a subscription order, please refer to our Shipping and Returns policy. Refund eligibility is determined on a case-by-case basis for subscription orders that have already shipped.

Price Changes

We reserve the right to adjust subscription pricing. If a price change affects your active subscription, we will notify you via email before the next billing cycle. Continued subscription after notification constitutes acceptance of the updated pricing.

Notifications

We may send you order confirmations, shipping updates, upcoming charge reminders, and subscription management emails. These transactional communications are not marketing and cannot be opted out of while your subscription is active.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of your personal information.
• Correction: Request updates or corrections to inaccurate information.
• Deletion: Request deletion of your personal information, including account closure.
• Objection: Opt out of processing or sharing of your information, including marketing.
• Data Portability: Request a copy of your personal information in a commonly used format.

To exercise your rights, contact us using the details below. We may need additional information to verify your identity and will respond according to applicable law.

How We Protect Your Information

We use technical, organizational, and administrative measures to safeguard your personal information. No system is completely secure, so we cannot guarantee absolute security. You are responsible for all use of our Services under your account credentials.

Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect information from them. If you are under 16, please do not use the Site. If you believe we have information from a child under 16, contact us immediately.

Third-Party Websites and Links

The Site may link to other websites not controlled by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Contact Us

For questions about this Privacy Policy, please contact us at: